- Features > Integrations > Infor
Mercura CPQ + Infor
CPQ that respects Infor as operations system of record
Infor CloudSuite and legacy Infor ERP lines carry items, plants, and orders. Mercura owns the commercial configuration conversation before data is committed.
Manufacturers on Infor often need sales-facing configuration that does not require every rep to navigate manufacturing screens. Mercura provides guided selling while Infor retains inventory, production, and financial truth per the customer architecture.
Infor in industrial sales-to-production chains
Infor deployments vary by industry cloud and version. Common elements include item masters, plants, routings, sales orders, and pricing agreements tied to manufacturing context.
- Item and plant-aware product data
- Sales orders and customer contracts
- Manufacturing and supply planning where licensed
- Industry-specific extensions (auto, industrial, etc.)
Split of concerns
Infor ERP
- Operational items, plants, and orders
- Cost and inventory positions
- Production scheduling when in scope
- Financial posting
Mercura CPQ
- Configuration models and constraints
- Sales-guided option selection
- Quote documents for complex deals
- Commercial calculations on configured structures
Typical commercial handoff
- Configured BOM fragments or line attributes as designed
- Customer-facing descriptions
- Price outcome and approval metadata
Infor product line and integration method (ION, APIs, files) determine feasible mappings.
Architecture options
Infor customers often combine CRM front ends, Infor ERP, and specialized CPQ. Mercura is positioned as the configuration engine, not a replacement ERP UI.
CRM or portal → Mercura → Infor
Commercial users configure externally; approved structures create or update Infor sales documents.
Item-driven configuration
Infor items and attributes seed selectable options; Mercura rules determine valid combinations.
No claim of Infor-certified connector; each rollout validates APIs and middleware available.
Infor manufacturing scenarios
Multi-plant availability
Configuration respects plant-specific options while sales works from one guided model.
Long lead-time engineered products
Quotes capture technical selections before MRP sees an order.
Aftermarket and service bundles
Configured service packages attached to equipment lines with distinct rules from new equipment.
When to add Mercura
When Mercura helps
- Infor item screens are too heavy for mainstream sales users
- Configuration rules change faster than ERP release cycles
- Quotes need visual or structured output Infor does not prioritize
When it may not be needed
- Infor CPQ or industry suite already covers the use case
- Product catalog is static with minimal options
Partners
Identify Infor product (CloudSuite Industrial, LN, etc.) early. Integration bandwidth and ION availability shape the design.
FAQ
Does Mercura write production orders in Infor?
Not by default. Production orders follow customer approval workflows and integration scope.
Can Infor remain item master?
Yes in many designs. Mercura references items while owning configuration logic.
Infor CPQ overlap?
Evaluate whether Infor-native tools meet depth and governance needs before adding Mercura.
Explore more connections on the integrations hub .
Plan Infor + CPQ scope